Customer Service

Holiday Shipping Deadlines 2021 

Wednesday December 15th 2021 for FedEx Ground, UPS Ground and GLS

Friday December 17th 2021 for Express Orders (FedEx Express, 3 Day Select, etc)

Due to delays from distributors and shipping carriers, some orders may experience extended shipping times. If you order after our shipping deadlines we cannot guarantee you'll receive your order in time for Christmas. We recommend ordering your items ASAP if you want it to reach you in time for the holidays.


Please Note: Someone 21 or older must be present to receive and sign for the order

Internet/Web Phone Number: (909) 981-9044

Retail Store Phone Number: (909) 985-3131

Internet/Web Orders Hours
9AM - 4PM Pacific Time
Monday - Friday


Liquorama Fine Wines & Spirits
901 W. Foothill, Suite A
Upland, CA 91786

Note: You must be 21 years of age or older to purchase alcohol. An adult must be present upon delivery to sign for your package.  

Shipping & Delivery

We cannot ship to: Michigan, Mississippi, North Dakota, Oklahoma, Tennessee, Wisconsin, or Utah

We can ship to limited zip codes in Connecticut, D.C., Florida, Illinois, Maryland, New York, Ohio, and Virginia

We are able to send only wine shipments to Alaska, Arkansas, Colorado, Delaware, Georgia, Hawaii, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Mexico, North Carolina, Pennsylvania, Rhode Island, South Carolina, South Dakota, Vermont, and Wyoming.  

Unfortunately, we cannot ship to PO Boxes, APO/FPO addresses, or internationally. Alcoholic beverages with more than 70% alcohol content (140 proof), including 95% grain alcohol and 150 proof rum, are not available for purchase. Alcoholic beverages with less than 24% alcoholic content are not subject to hazardous materials regulations. ABSOLUTELY NO ALCOHOLIC BEVERAGES OVER 24% ALCOHOL (48 PROOF) CAN BE SHIPPED BY AIR. All orders have a $5 handling fee, including 'Free Shipping' items.

Privacy & Security
We believe in your right to privacy. What information do we gather? How do we use it? When you place an order, needs to know your full name, credit card number and expiration date as they appear on the credit card. We also need your billing address, shipping address, home phone number and email address. This information allows to fill your order, contact you regarding your order, and ship your order to you. Protecting your information: When an order is placed at, we use a secure server. The secure server software (SSL) encrypts all information you enter into the form before it sends it to us. Disclosure of Personal Information: will not sell, trade or rent personal information about our customers or visitors to others. We will never willfully disclose any information about any of our customers to any third party without first receiving that individuals permission.

Returns & Replacements
Although we are usually able to ship your order on the same day, occasionally, demand for limited supplies will deplete our stock of a particular item. If this is the case, the item will be placed on backorder and we will notify you via e-mail. If you would like to receive the item when it becomes available, your credit card will be charged for the item only when it is shipped. Any order that is refused or returned after three delivery attempts shall be refunded for the amount of the product ONLY. The shipping charges will not be refunded.

All orders are subject to acceptance by our company officer. Our acceptance shall not be construed as an acceptance of printed terms and condition on the purchase order from of the buyer, hereunder (Buyer), that are inconsistent with or additional to our terms and conditions, unless specifically in writing by our authorized officer. No sales representative, agent, or employee of our company is authorized to alter, vary, or waive any of these terms and conditions, Such as require the written approval of our authorized officer. All purchases by California residents are subject to California sales tax of 8.75%. All orders shipping into the State of New Hampshire will be taxed an additional 8%, per New Hampshire requirements and all orders shipping into the State of Wyoming will be taxed an additional 12%, per Wyoming requirements and all orders shipping into the State of Washington will be taxed an additional 8.9%, per Washington requirements.

Payment, Pricing & Promotions
All prices are subject to change without notice. Orders for immediate shipment will be billed at the price in effect on the date the order is received. Orders specifying future dated shipments may, unless otherwise agreed to, be billed at the price on the date of the shipment. Our prices do not include any present or future sales, use, excise or other municipal, state, or federal taxes. Consequently, in addition to prices specified herein, the Buyer agrees to reimburse us for any and all taxes which may become payable with respect to this transaction. We honor payment by Visa, Mastercard, Discover, Amex, Check, Cash, Money Order, and Bank Transfer.

Viewing Orders
All orders placed on the website will be accessible 24 hrs a day, 7 days a week. You will also receive a copy of your order and order status, whenever available.

Updating Account Information
We ask that you protect your account information and regularly update your information so you can maximize the benefit of being a member. We will periodically send email promotions and newsletters, and it is important that we have your contact information.

You can use the form below to contact us by email